First message UX - Customize the welcome message

Set the first message users see when they open your persona chat. The welcome message appears as the first assistant message in every new chat session.

Set the first message users see when they open your persona chat.

The welcome message appears as the first assistant message in every new chat session.

Customize it in step 1 to set expectations, suggest starter prompts, or guide users through onboarding.

Use this resource with the linked curriculum, related tutorials, and Gateway documentation. Test the workflow with scoped access before production use, review any action that changes external systems, and keep the persona instructions and connected tools aligned with the outcome your team expects.

Welcome message: First message UX.

Explore related resources

All GO Academy tutorials
Customize the welcome message overview — Set the first message users see when they open your persona chat.
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