Set up a dedicated inbox

Configure AgentMail or OpenMail so your persona can send and receive email. A dedicated inbox gives your persona its own email address for async...

Configure AgentMail or OpenMail so your persona can send and receive email.

A dedicated inbox gives your persona its own email address for async communication.

Enable inbox in the Connectors column, choose AgentMail or OpenMail, and test send/receive from the chat embed inbox panel.

Use this resource with the linked curriculum, related tutorials, and Gateway documentation. Test the workflow with scoped access before production use, review any action that changes external systems, and keep the persona instructions and connected tools aligned with the outcome your team expects.

Dedicated inbox: Email inbox setup.

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Set up a dedicated inbox overview — Configure AgentMail or OpenMail so your persona can send and receive email.
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